When selecting the Standard Rate, you have the option to cancel your stay free of charge within the rules of our General Terms and Conditions.

Arrival

Apartment can be occupied starting at 5 pm / 17 o`clock on day of arrival. We ask you to leave the apartment at the latest by 10 am / 10 o`clock on the day of departure. Please come directly to the house/Chalet. The best is to take a Taxi from the train station. All information and keys will be prepared for you in one of the letterboxes at the house after 5 pm / 17 o`clock.You can come whenever you want but after 5 pm / 17 o`clock and let your selves into the house and apartment. Check-in is possible until 10 pm / 22.00, after 10 pm / 22.00 we can no guarantee check-in.

Please ask us if the luggage can be deposited in the house before arrival/after departure. Unfortunately this is not possible everywhere.

Access to Zermatt

Located in southern Switzerland at an altitude of 1'600 metres and just a few hours from the international airports of Zurich, Geneva and Milano. Zermatt is easily accessible from western, northern or southern Europe.

International rail connections (SBB) link up to Brig with the modern narrow-gauge Zermatt railway, which takes only 90 minutes to climb through the romantic, rugged Visp Valley.

Motorists can drive as far as Täsch, from where trains (shuttle trains run every 20 minutes) and minibus taxis operate a shuttle service for the remaining 4.8 km / 3 miles to Zermatt (Taxi Christoph +41 27 967 35 35). Parking facilities are available in Täsch, as well as in Visp for motorists wishing to continue by rail.

Zermatt has a heliport, which is operated by Air Zermatt.